If there is an event Device not migrated you have to install the latest firmware for your system.In control panel > Hardware and Sound > Devices and Printers open the context menu of FLEXBOX and select Properties > Hardware > HID-compliant Device > Properties > Events.If the FLEXBOX is not listed or reports to have unresolved issues, please try other USB ports or even computers (preferably with administrator rights) to cast out or verify the option of a damaged FLEXBOX. The device FLEXBOX must be displayed in control panel > Hardware and Sound > Devices and Printers and the device status must report that there are no problems with the device:.Troubleshooting Check if the FLEXBOX is recognized by the system
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